Frequently asked questions

Answers to the burning questions in your mind.
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What is a CRM?

CRM stands for Customer Relationship Management. It's a software that helps businesses manage their interactions with customers, including tracking customer interactions, managing leads, and organizing customer data.

Why do I need a CRM?

A CRM can help you streamline your business processes, increase efficiency, and improve customer relationships. By tracking customer interactions, you can identify opportunities for growth, improve customer retention, and increase sales.

Is your CRM solution customizable?

Yes, our CRM solution is highly customizable. You can tailor it to fit your business needs and create custom fields, workflows, and automations.

Does your CRM integrate with other software?

Yes, our CRM integrates with a variety of other software, including email marketing platforms, social media platforms, and project management tools. We also offer an open API, so you can integrate with other custom software solutions.

What kind of support do you offer?

We offer a variety of support options, including email support, phone support, and chat support. We also have a comprehensive knowledge base and offer training resources to help you get the most out of our CRM solution.

Is my data safe with your CRM solution?

Yes, we take data security seriously and have implemented measures to ensure the safety and confidentiality of your data. Our CRM solution is hosted on secure servers and we regularly back up data to prevent data loss.

How do I cancel my subscription?

To cancel, please email billing@rpg-marketing.com 15 days before your next billing date.

Do you offer any discounts for non-profits or educational organizations?

Yes, we offer discounts for non-profits and educational organizations. Contact our sales team to learn more about our discount program.